Privacy Policy

Updated at September 9th, 2025

Sequrra (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Sequrra.

This Privacy Policy applies to our website, its associated subdomains (collectively, our “Service”), and our mobile application, Sequrra. By accessing or using our Service, you signify that you have read, understood, and agreed to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help make this Privacy Policy clear, these terms are defined as follows:

Cookie: a small file stored on your device that allows us to recognize your browser, provide analytics, and remember preferences such as language or login details.
Company: refers to PT. Rahasia Esa Dunia, with offices at RDTX Square LT.18, Karet, Semanggi, Kec. Setiabudi, Jakarta Selatan, which is responsible for your information under this Privacy Policy.
Country: refers to the Republic of Indonesia.
Customer: the company, organization, or individual that uses Sequrra to manage product authentication and customer engagement.
Device: any internet-connected device such as a smartphone, tablet, or computer.
IP Address: a unique number assigned to every device connected to the Internet, which may provide approximate geolocation.
Personnel: individuals employed or contracted by Sequrra.
Personal Data: any information that can directly or indirectly identify an individual.
Service: the Sequrra platform and related offerings as described in our Terms of Service.
Third-party Service: external providers, partners, or platforms that interact with Sequrra (e.g., advertisers, analytics providers, hosting services).
You: a person or entity registered with Sequrra to use the Services.

Information We Collect

We may collect the following information when you interact with our Service:

Personal information such as name, email address, phone number, and other details you provide when creating an account, contacting us, or using our Services.
Device and technical data including IP address, browser type, operating system, and app usage.
Location data (if enabled) to provide relevant Services.
Data from third-party integrations (such as social media) if you choose to connect them with Sequrra.

How We Use Your Information

Sequrra may use collected information to:

Provide, operate, and improve our Services.
Communicate with you regarding your account, updates, promotions, or important notices.
Personalize your experience and deliver relevant content.
Process payments and transactions securely.
Detect, prevent, and address technical or security issues.

Information Sharing

We may share your information with:

Trusted third-party service providers (e.g., hosting, analytics, payment processing).
Business partners and affiliates, when legally permitted.
Authorities, if required by law or to protect our legal rights.
Successors in case of a merger, acquisition, or business restructuring.

We will not sell your personal information to unaffiliated third parties.

Data Retention

We keep your information only for as long as necessary to provide Sequrra Services and comply with legal obligations. Once no longer needed, data will be securely deleted or anonymized.

Security of Your Data

We implement industry-standard safeguards such as encryption, secure servers, and restricted access to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

International Data Transfer

By using Sequrra, you consent that your data may be transferred and stored outside of your country, in compliance with applicable laws.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access, update, or delete your personal data.
Restrict or object to certain processing.
Withdraw consent at any time.

Requests can be submitted via info@sequrra.com or WhatsApp +62 821-3031-2025.

User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and ensuring the security of the device you use to access Sequrra.

Children’s Privacy

Sequrra does not knowingly collect personal information from children under the age of 13 without parental consent. If we discover such data, we will delete it promptly.

Cookies & Tracking Technologies

Sequrra uses cookies and similar technologies to improve user experience and analyze traffic. You can disable cookies via your browser, but some features may not function properly.

Third-Party Services

Sequrra may link to third-party websites or integrate with third-party tools. We are not responsible for their content, practices, or privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted with a new “Last Updated” date.

Governing Law

This Privacy Policy is governed by the laws of the Republic of Indonesia. Any disputes shall be resolved under the exclusive jurisdiction of the courts in Indonesia.

Account Deletion

If you wish to delete your Sequrra account and all associated data, please contact us at dev@sequrra.com. Our team will process your request in accordance with applicable data protection and security procedures.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

info@sequrra.com
WhatsApp: +62 821-3031-2025