Terms and Conditions

Last updated: September 9th, 2025

Greetings from Sequrra!

Like any other service provider, Sequrra has its own Terms and Conditions that every User must agree to before using our services. These Terms and Conditions form a legally binding agreement between you, as a User, and Sequrra, represented by PT. Rahasia Esa Dunia. By installing, accessing, or using the Sequrra application, you confirm your acceptance of these Terms. If you do not agree, you must not download, install, or use the Application.

Please carefully review the Terms and Conditions below.

1. DEFINITIONS

“Sequrra” refers to PT. Rahasia Esa Dunia, a company providing authentication services to protect product integrity, with its office located at RDTX Square LT.18, Karet, Semanggi, Kec. Setiabudi, Jakarta Selatan

“User(s)” refers to any individual or entity that downloads, accesses, and/or uses the Application.

2. GENERAL TERMS

These Terms of Use are an agreement between you (“You” or “Your”) and PT. Rahasia Esa Dunia (“We”, “Our”, or “Sequrra”), a limited liability company duly incorporated under the laws of the Republic of Indonesia and domiciled in DKI Jakarta, Indonesia..

These Terms govern your use of our application, website (sequrra.com), services, and features (collectively, the “Application”). By using our Application or Services, you agree to comply with these Terms as well as any additional terms or modifications that may be introduced from time to time. Where inconsistencies occur, the additional terms shall prevail.

3. INTELLECTUAL PROPERTY

All intellectual property rights, including trademarks, service marks, designs, logos, software code, graphics, animations, and related materials within the Sequrra Application, are owned by Sequrra.

Users are not granted any rights to use or reproduce Sequrra’s intellectual property without prior written authorization. The Application is protected under applicable copyright laws and international treaties.

4. USER RIGHTS AND LIMITATIONS

Installation and Use: Users may download and install the Application solely for personal or authorized business use.

Restrictions: Users shall not:

Use the Application for unlawful or unauthorized purposes;
Engage in automated data collection (e.g., scraping, crawling);
Reverse engineer, decompile, or modify the Application, unless permitted by law;
Reproduce, distribute, or resell any part of the Application without explicit consent.

5. PERSONAL INFORMATION

User data collected during registration or service usage (including identity, contact details, and location data) is processed in accordance with Sequrra’s Privacy Policy, which is an integral part of these Terms.

6. APPLICATION SOFTWARE

Sequrra only distributes its official Application via trusted platforms such as Google Play Store and Apple App Store. Downloading the Application from unauthorized sources or installing it on non-mobile devices is a violation of these Terms and may infringe Sequrra’s intellectual property rights.

7. USER ACCOUNT

Each User Account is intended for personal use only and cannot be transferred to another individual. Users are fully responsible for maintaining the confidentiality of their account information, including email, phone number, password, and payment details.

Sequrra shall not be held liable for any loss or damage resulting from the misuse of a User’s account. In case of unauthorized access or suspected misuse, Users must immediately notify Sequrra.

8. USER REPRESENTATIONS

By using the Application, Users represent and warrant that they are at least 18 years old or legally married, and fully capable of entering into binding agreements under applicable law.

If a User is underage but still accesses the Application, Sequrra assumes that such access is authorized by a parent or legal guardian. Users acknowledge that all risks arising from the use of the Application remain their sole responsibility.

9. USER RESPONSIBILITIES

Users agree to:

Use the Application responsibly and lawfully.
Refrain from engaging in fraudulent activities, harassment, or behavior that may harm Sequrra’s reputation or other Users.
Be fully liable for all losses or claims resulting from misuse of their accounts.

10. TROUBLESHOOTING

If Users encounter technical issues, suspect unauthorized access, or experience device-related problems (e.g., theft, hacking, or malware), they must immediately report the matter to Sequrra.

Sequrra may verify the information and, if necessary, request supporting evidence. Sequrra reserves the right to reject incomplete or unverifiable reports.

11. ACCOUNT SUSPENSION OR TERMINATION

Sequrra reserves the right to temporarily or permanently suspend a User’s account under, but not limited to, the following circumstances:

Misuse or unauthorized transfer of account access;
Reports of theft, hacking, or device compromise;
Suspected activities harmful to Sequrra, other Users, or third parties;
Violation of these Terms or applicable laws;
Orders from relevant authorities or court rulings.

If a User can provide sufficient evidence proving wrongful suspension, Sequrra may reinstate the account at its discretion.

12. USER-GENERATED CONTENT POLICY

Sequrra maintains a zero-tolerance policy toward objectionable content and abusive behavior. Prohibited content includes, but is not limited to:

Defamatory, hateful, or discriminatory remarks;
Explicit sexual content;
Violence or incitement of violence;
Bullying or harassment;
Illegal activities (e.g., drugs, gambling).

Sequrra may remove such content and terminate offending User accounts.

13. ENFORCEMENT ACTIONS

If Sequrra suspects violations of these Terms, including unlawful activities, Sequrra reserves the right to:

Suspend or terminate accounts;
Restrict access to the Application;
Report to authorities;
Pursue civil or criminal legal actions.

14. LIMITATION OF LIABILITY

Sequrra provides the Application “as is” without guarantees of reliability, availability, accuracy, or suitability for specific purposes. Sequrra shall not be liable for damages arising from third-party service failures, internet disruptions, or misuse of the Application.

15. FORCE MAJEURE

Sequrra shall not be liable for delays, interruptions, or failures caused by events beyond its control, including but not limited to natural disasters, power outages, government actions, or communication failures.

16. GOVERNING LAW

These Terms are governed by the laws of the Republic of Indonesia.

17. DISPUTE RESOLUTION

Any disputes arising from the use of the Application or Services fall under the exclusive jurisdiction of the West Jakarta District Court.

18. MISCELLANEOUS

These Terms constitute an electronic agreement. By registering or logging in, Users acknowledge their consent.
Sequrra may transfer its rights under these Terms without User approval. Users, however, may not assign their rights without Sequrra’s prior written consent.
Failure to enforce any provision shall not be deemed a waiver of Sequrra’s rights.
If any provision is deemed invalid, the remaining provisions remain in effect.

19. HOW TO CONTACT US

Users may contact Sequrra through the following channels:

Email: info@sequrra.com
WhatsApp: +62 821-3031-2025

All correspondence will be recorded and stored for documentation purposes.